Data Processing Addendum (DPA)

Last updated: February 25, 2026

AIMEDIAFLOW INC ("MissedCalls Help") offers a Data Processing Addendum ("DPA") to customers who require one under EU GDPR, UK GDPR, or other applicable data protection laws.

The DPA supplements our Master Service Agreement and governs the processing of personal data by MissedCalls Help on behalf of the customer.

What the DPA Covers

Our DPA addresses the obligations of MissedCalls Help as a data processor, including data security measures, sub-processor management, data subject rights, breach notification, and international data transfers. It incorporates the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum (IDTA) for lawful transfers of personal data outside the EEA and UK.

Sub-processors

MissedCalls Help uses a limited number of third-party sub-processors to deliver the Services. Our current sub-processors include:

  • Google Cloud Platform
  • Twilio
  • OpenAI
  • ElevenLabs
  • Intercom
  • SendGrid
  • Stripe
  • Grafana Labs

We notify customers before adding new sub-processors, as described in the DPA.

How to Execute the DPA

To request a copy of our DPA for execution, please contact us at privacy@missedcalls.help.

Data Processing Addendum (DPA) | MissedCalls Help