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Cookie Policy

Version 2025.1 — Effective Date: January 1, 2025

1. Introduction

MissedCalls Help ("MissedCalls Help", "we", "us", "our") uses cookies on our website MissedCalls Help, " (the "Website"). In this policy you will find information about what cookies we use, what they are used for and what choices you can make regarding these cookies.

Together with cookies we also use other techniques such as beacons and pixel tags, all jointly referred to as "cookies". Such techniques enable third parties to place cookies on the Website and collect information about how visitors use the Website in order for us to optimize our marketing.

Our use of cookies may collect personal data. For more information please see our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, mobile phone, tablet, etc.) with information when you visit the Website. There are temporary cookies and persistent cookies.

  • Temporary cookies (also called session cookies) are saved on your device until you close the web browser.
  • Persistent cookies are stored with an end date and when this date has passed the cookie is deleted.

Cookies can be "first party" or "third party". First party cookies are placed on the Website by MissedCalls Help whereas third party cookies are placed on the Website by someone other than MissedCalls Help, for example Google Analytics, Facebook, or other advertising partners.

3. Categories of Cookies

Cookies are usually segmented into four categories:

Necessary Cookies

These cookies are essential for the function of the Website. They enable basic functions like page navigation, access to secure areas, authentication and session management. The Website cannot function properly without these cookies.

Preference Cookies

These cookies enable the Website to save a visitor's preferences in relation to language, currency, region, or from where the user is visiting from. They help us provide a more personalized experience.

Analytical Cookies

These cookies are used to analyze how a visitor uses the Website, for example what parts of the Website it visits or what links it clicks, in order to improve the design and function of the Website. These cookies help us understand how visitors interact with our site by collecting and reporting information anonymously.

Marketing Cookies

These cookies are used to track a visitor's use of the Website. The information is used for marketing purposes. For example, by knowing what pages you have previously looked at we can refine our marketing in a way which we think would be more interesting for you. Marketing cookies may also be used to show relevant advertisements on third-party websites.

4. What Cookies Are Used on the Website and For What Purpose?

In the table below the cookies on the Website are specified together with information about their purpose, duration and if the cookie is a first party or third party cookie.

Note: We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services. You can manage your preferences via our cookie banner or Cookie Settings link in the footer.

Cookie NameProviderCategoryPurposeDurationType
Necessary (2)
cookie_consentmissedcalls.helpNecessaryStores user's cookie consent preferences for the current domain1 yearFirst party
session_idmissedcalls.helpNecessaryMaintains user session and authentication state. The website cannot function properly without this cookie.SessionFirst party
Preference (1)
user_localemissedcalls.helpPreferenceStores user's preferred language and region settings to provide personalized experience1 yearFirst party
Analytical (4)
_gaGoogleAnalyticalRegisters a unique ID that is used to generate statistical data on how the visitor uses the website2 yearsThird party
_ga_#GoogleAnalyticalUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit2 yearsThird party
_gidGoogleAnalyticalRegisters a unique ID that is used to generate statistical data on how the visitor uses the website24 hoursThird party
_gcl_auGoogleAnalyticalUsed by Google Tag Manager to measure the efficiency of the website and to optimize conversion tracking3 monthsThird party
Marketing (8)
_fbpFacebookMarketingUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers3 monthsThird party
frFacebookMarketingUsed by Facebook to deliver advertising and measure performance of the website's ads across multiple websites3 monthsThird party
vgo_visitor_#ActiveCampaignMarketingCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevantPersistentThird party
intercom-id-#IntercomMarketingAllows the website to recognize the visitor, in order to optimize the chat-box functionality270 daysThird party
intercom-session-#IntercomMarketingSets a specific ID for the user which ensures the integrity of the website's chat function7 daysThird party
rdt_uuidRedditMarketingRegisters a unique ID that identifies a returning user's device for marketing purposes3 monthsThird party
_gcl_lsGoogleMarketingTracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the websitePersistentThird party
IDEGoogleMarketingUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user400 daysThird party

5. Managing Your Cookie Preferences

You have several options to manage or opt-out of cookies and similar technologies:

  • Cookie Banner: When you first visit our Website, you will see a cookie banner where you can accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.
  • Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies. Please note that if you choose to block all cookies (including necessary cookies), you may not be able to access all or parts of our Website.
  • Opt-out Tools: For advertising cookies, you can opt-out through industry opt-out pages such as: Digital Advertising Alliance, Your Online Choices (EU), or the Network Advertising Initiative.
  • Google Analytics: You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information about how to manage cookies in popular browsers, please visit:

6. Changes to This Policy

We may update this policy from time to time to reflect changes to the cookies we use or for other legal, operational, or regulatory reasons. Please visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this policy indicates when it was last updated.

7. Contact Information

If you want to know more about cookies or have any questions about this Cookie Policy, please contact us:

MissedCalls Help

Email: privacy@missedcalls.help

Website: missedcalls.help

Last modification date: January 1, 2025