Never miss a pet owner call- day or night. Our AI Receptionist answers every call, performs basic triage, books appointments, and sends clean summaries directly to your pims or calendar.
Watch a quick demo of a typical after-hours call.
This short scripted clip demonstrates the greeting, FAQ answers (hours, location, services), caller name and callback capture, and a handoff to scheduling or the emergency line. No real client data is used.
Starts muted for the show floor. Tap the speaker to listen.Pet owners often call in stressful moments. Missed calls lead to lost visits and poor client experience. Evenings and weekends are especially busy while front desks stay overloaded. You need fast intake and instant booking without hold times.
No coverage when the clinic is closed and pet owners are in distress
Staff are helping clients in person and can't answer incoming calls
Routine questions consume valuable clinical time
Urgent cases slip through when callers can't reach anyone
The AI receptionist handles every call, asks the right questions (species, age, symptoms), books the visit,
and flags urgent cases for immediate attention by your team.
Every call answered and handled professionally.
When pet owners are anxious, voicemail sends them elsewhere. Our AI receptionist answers immediately, reassures the caller, and captures the details your team needs.
Caller contact details and reason for calling captured instantly.
Every caller's contact information, pet details, and reason for calling are captured instantly and sent to your team via SMS or email. No more lost leads or forgotten voicemails—every potential patient is documented.
On the spot triage for symptoms and urgency.
The AI asks the right questions: species, age, symptoms, and urgency level. This pre-qualification helps your team prioritize cases and prepare for incoming patients, streamlining your workflow from the first call.
24/7 phones without overtime.
We provide coverage evenings, weekends, and holidays- without overtime costs. Routine appointments are booked into the next available slot, and urgent cases are flagged for immediate attention.
Notes auto-sync to your tools.
All call summaries, appointment details, and intake notes automatically sync to your PIMS or calendar so your team has full context before the patient arrives.
Missedcalls.Help does not provide medical advice - it follows your clinic's protocols to gather information and route urgent cases appropriately.
Thank you for calling! How can I help your pet today?
My cat's been lethargic and hasn't eaten for two days. Can we be seen today?
I'm sorry to hear that. How old is your cat, and have you noticed any vomiting or fever?
She's 7 years old, no vomiting but feels warm.
Got it. The earliest available slot is today at 3:30 PM. Would you like me to book that for you?
Yes please—my name is Anna, phone is 555-0123.
Perfect, Anna. You're booked for 3:30 PM today. I've sent a confirmation with check-in instructions to your phone.
Always on; books directly into your calendar, day or night.
English and Spanish out of the box for broader client reach.
Warm transfer to the front desk during business hours when needed
Species, age, symptoms, urgency, insurance—tailored to your practice.
Instant recaps to your team and client with all relevant details.
Works with Google/Outlook and popular veterinary PIMS
Quick setup—forward your number or use ours, set hours, greeting, and routing. No heavy IT lift.
We tailor your script: species, symptoms, urgency, preferred time, insurance (optional), and contact data—just what you need for triage.
Priority cases are flagged for immediate attention; routine appointments are booked in the nearest suitable slot.
Call summaries and bookings sync to your PIMS or calendar; the client receives confirmation and any prep instructions.
Capture more routine visits with zero hold time; auto-confirm appointments in your PIMS/calendar.
Capture more routine visits with zero hold time.
Immediate triage and escalation to on-call veterinarians.
Filter referrals and handle pre-visit intake efficiently.
Coordinate routes and schedule visit windows seamlessly.
No matter the size of your clinic, we'll tailor the AI receptionist to match your hours, workflow, and call types.
“Keep every pet owner call—day or night. We’ll handle the phones while you focus on care.”
